Keytchens - Privacy Policy

Hello, we thank you for your visit. Keytchens provides this Privacy Policy to explain our privacy and information practices for our websites that refer to this Privacy Policy, as well as our social media event pages. This Privacy Policy describes the types of personal data we collect, how this personal data is used and disclosed, and your rights and choices regarding your personal data. This Privacy Policy does not apply to the extent that we process personal data in the role of a processor or a service provider on behalf of our clients, and when our clients choose to enter personal data on our restaurant management platform. Please contact the data controller directly for more information on its privacy practices. If you have other questions, please contact us by email at resto@keytchens.com

ARTICLE 1 – PERSONAL DATA WE COLLECT

Personal data are all information that can identify, relate to, describe, be associated with, or reasonably be linked to a particular person. Personal data does not include anonymous, depersonalized, or non-personal data. We collect the following types of personal data:
Personal data you provide to us:
We collect personal data that you provide directly for business purposes, data is collected when you access our website, conclude a contract, create a user account with us, register for an event or our services, via social media or online. With a potential business relationship with us, or by giving us your contact details during various events or online. These personal data may include your name, your company's name, your email and physical address, your phone number, your profile, your activity and performance information, your payment information, and if necessary, your government ID or other tax information.
What we obtain from other third parties, affiliates, and subsidiaries:
In certain circumstances, we collect personal data about you from certain third-party partners, affiliates, and subsidiaries for business purposes. We may combine this information with personal data you have previously provided. This helps us to update, develop, and analyze our records, to identify new customers, and to create more personalized advertisements to provide better services and products more likely to interest you. These personal data may include your contact details, professional or social network information, business information, and inferences and preferences related to your behavior.
What we automatically collect from you:
We collect the following information from you for business and commercial purposes when you use the services.
General system information:
Through your use of the services, we collect certain hardware and software information from you and your device, such as your device identifier, device type, network information, time zone, operating system version, command print information, device ID location, IP address, and other general system information.
Through your use of the services, we collect certain hardware and software information from you and your device, such as your device identifier, device type, network information, time zone, operating system version, command print information, device ID location, IP address, and other general system information.
"Cookies":
We use cookies, web beacons, and similar technologies when you use our services. For more information, including how to manage your cookie preferences, see our cookie policy.

ARTICLE 2 - USE OF PERSONAL DATA

Our main goal in collecting personal data is to facilitate procedures and provide the services or information you desire to receive. When required by law, we obtain your consent to use and process your personal data for these purposes. Otherwise, we rely on another legally authorized basis (including, but not limited to, the performance of a contract or a legitimate interest) to collect and process your personal data. We use personal data for the following purposes:
To provide your requested services:
Our main business goal in collecting personal data is to facilitate procedures and provide the services or information you have chosen to receive either by your consent or by entering into a contract with us. For example, if you provide us with personal data through our website, we will use your data to respond to the request. We also use it to send administrative information, such as notifications related to products and services, or policy changes.
To manage user registrations:
If you have registered for an account with us, we process your personal data for business purposes by managing your user account to fulfill our contract with you according to the applicable terms of service.
To contact you:
With your consent or, in some cases, for our legitimate interest, we use your personal data for business and marketing purposes to contact you, including for telemarketing calls, and to send marketing emails that we believe might interest you, such as product announcements, newsletters, informational materials, and details about upcoming events.
To manage payments:
If you have provided us with financial information, we process your personal data to verify this information and to collect payments as necessary for our business purposes to carry out a transaction and execute our contract with you.
To plan, manage, and animate events. With your consent, we use your personal data for business and commercial purposes in planning and managing events, including registration, billing, and connecting with other event participants, or to further contact you about relevant products and services.
For security, legal obligations, and investigations:
We use your personal data for our business purposes and in our legitimate interest to prevent, detect, mitigate, and investigate potential security issues, as well as fraudulent or illegal activities. We may also use your personal data in a legitimate interest to comply with and enforce applicable legal requirements or to protect our interests or the interests of third parties. This also includes sharing personal data with third parties during or in the negotiations of any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or part of our business by or into another company.
For improvements to our services and products, we use your personal data for business purposes and in a legitimate interest related to our products and services to diagnose technical problems, track and analyze usage, and make updates or improvements. For example, we may use your feedback to improve or help guide future enhancements to our products and services.
To personalize your experience:
We may also use your personal data for business purposes and for our legitimate interest to personalize your experience on our websites. We and/or our service providers use website tracking technologies to display products or features tailored to your interests and to present advertising on other sites. For more information on these technologies, see our cookie policy.

ARTICLE 3 – SHARING PERSONAL DATA

Affiliates and service providers:
We share personal data with our affiliates and, like most companies, we also share personal data with third-party service providers or contracted suppliers to provide services on our behalf. Our service providers help us by processing tasks such as IT services, data management, email distribution, or information analysis.
Advertisers:
We may share personal data with our advertisers. Our advertisers may use your information to show you advertisements through the services and advertisements for us on third-party websites.
Law enforcement:
We may share personal data with law enforcement if we reasonably believe that illegal activities have occurred or if the personal data can assist in an ongoing investigation. We may also share personal data with law enforcement agencies if we determine, in our sole discretion, that you have violated our agreements or policies or that the disclosure of your personal data can protect our rights, our property, our interests, or our security or those of affiliates or other third parties.
Legal processes:
We may share personal data as required or authorized by law, whether in response to subpoenas, court orders, other legal processes, or if we deem it necessary to exercise our legal rights, including defending against legal claims brought against us.
Economic transfers:
Your personal data may be transferred to a third party as part of a potential sale, merger, reorganization, or other similar transaction. In accordance with applicable laws, we will make reasonable efforts to inform you of any transfer of personal data to an unaffiliated third party.
Consent:
With your consent, we may disclose personal data about you to certain third parties.

ARTICLE 4 – DATA PROTECTION RIGHTS

Individual rights:
Subject to applicable privacy laws, you may have certain legal rights concerning the personal data we hold about you. These rights may include the right to access and obtain a copy of the personal data we process, the right to restrict (including any right to withdraw or object) the processing of your personal data, or the right to access, correct, or delete your personal data. However, please note that these rights are not absolute. They do not always apply, and exemptions may be applicable. In response to such a request, you may be asked to verify your identity and/or provide information that helps us better understand your request. If we are unable to meet your request, we will explain why.
Exercise of these rights:
To exercise your individual rights, you may send an email to the email address resto@keytchens.com. If you are not satisfied with how we handle your personal data, please inform us, and we will take reasonable steps to investigate your concerns.
If you are not satisfied with our response, you have the right to file a complaint with the data protection authority of the jurisdiction where you live or work, or where you believe an issue concerning your data has occurred. Contact details for each data protection authority are available here.

ARTICLE 5 – DATA TRANSFER

Your personal data may be stored and processed in the United States and in any other country where we or our affiliates, subsidiaries, or third-party service providers have facilities or personnel. When you provide us with personal data, we may process and transfer your data to the United States and globally. We follow applicable data protection laws when transferring personal data, including the EU's standard contractual clauses.
Please contact us at resto@keytchens.com if you have any questions.

ARTICLE 6 – DATA RETENTION

We will retain your personal data as long as the law permits in light of the purposes for which they were obtained and as outlined in this Privacy Policy. The criteria used to determine our retention periods include: (i) the duration we maintain an ongoing relationship with you and provide you with services; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position.
If the contractual relationship is terminated with a client, personal data will not be retained beyond 36 months.

ARTICLE 7 – SECURITY

We have implemented technical and physical safeguards to help protect your personal data. However, no storage or transmission method is 100% secure. Therefore, we encourage you to exercise caution when transmitting personal data over the Internet. As with the disclosure of information on the Internet, you should keep in mind that this information may be accessible to the public and, consequently, may be collected and used by others without your consent. You must also acknowledge that your use of the Internet and any other means of communication with us is at your own risk.

ARTICLE 8 – ADDITIONAL CONDITIONS

This Privacy Policy does not apply to websites or applications offered by other organizations or individuals that may be displayed as content on our website, including point-of-sale systems or any delivery platform. We encourage you to read the Privacy Policy of any third-party website or application before transmitting personal data. The services are not intended for persons under 16 years of age, and we do not knowingly collect personal data from persons under 16 years of age.
We reserve the right, at any time, to modify this Privacy Policy. You should review this Privacy Policy periodically to stay informed of our most current policies and practices. We will note the date of the last version of our Privacy Policy at the end of this Privacy Policy.

COMMUNICATIONS

If you have additional questions or concerns about our Privacy Policy or any other privacy or security issue, please contact us by: Postal mail at 162 Rue Jeanne d'Arc, 75013, Paris Email at resto@keytchens.com If we need, or are required, to contact you concerning any event involving information about you, we may do so by email, phone, mail, or as otherwise required by law. Effective as of 01/01/2021.

Privacy Policy

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